The Modio Health website (the “Website”), user platform (the “Platform”), and any other related features, content or applications (“Features”, collectively with the Website and Platform, the “Service”) are operated by Modio Health, Inc. and its corporate partners (collectively, “Modio,” “Modio Health,” “us,” “we,” or “the Company”). The Company Service connects health care facilities, medical groups and hospitals, and their representative coordinators and administrators (herein together “coordinators” or “Healthcare Organizations”) with Healthcare Providers (together with coordinators, “users” or “you”). Modio regards all coordinators, while using Modio Service, as representative agents of the entities for which they work. By visiting and/or using the Company Service, you signify that you have read, understand and agree to be bound by these Terms of Service (herein also referred to as “Agreement”). We reserve the right to modify these terms or any additional terms that applies to a Service, reflect changes in the law or changes to our Service. It is your responsibility to review the terms regularly. The Company will post notice of modifications to these terms on this page. Changes will not apply retroactively and changes addressing new functions for a Service or changes made for legal reasons will be effective immediately. If you do not agree to the modified terms for a Service, you should discontinue your use of that Service. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms of Service.
Modio Health, Inc. wants you to understand how we use, protect and share information gathered while using our website and/or applications we offer. We're here to use gathered data for good, not evil. If you want to make sure we're not doing something you don't want us to do, email us at firstname.lastname@example.org.
As of April 21, 2000 the Children's Online Privacy Protection Act became effective. The regulations apply to the online collection of personal information from children under the age of 13. Modio Health is very sensitive to the issue of children's privacy and makes every effort to protect the privacy of children using the Internet. If you are under 13 years of age you should not use this website, and under no circumstances should you send information about yourself to Modio Health. This website, products, and services are not developed for or directed at children. Our policy is not to permit anyone under the age of 18 to do business with us. If Modio Health discovers that a child under the age of 13 has provided Modio Health with personally identifiable information, Modio Health will immediately delete that child's personally identifiable information from the website.
Modio Health only collects personal identifying information from you on a voluntary basis, which is uploaded at the time you register with Modio and build a user profile. Modio Health is committed to maintaining the confidentiality of the personal identifying information that the Company solicits.
So that we can provide you with the most efficient and enhanced experience, we request that you register for a personal account accessible through a confidential password and screen name that you select. For purposes of registration, we collect identifiable information about you such as your name, email address, and demographic information such as age, gender and zip code. Doctors are able to submit their invoices for work performed onto the Company Platform and Website so that they may be processed. We also may collect your IP address, browser type, operating system type, domain name, access times and referring website address. This information is collected during registration or in response to specific requests from you, for things such as signing up for an email newsletter or other online information service we may offer, answering a survey, or contacting us. Surveys are conducted strictly for internal profiling purposes and only keep track of anonymous demographic data (e.g., your age, usage of the Modio Health website, favorite features). Our website contains links through which an online user can email us. We collect personal information contained in the email for the purpose of responding to a user's questions and/or comments.
Currently, Modio receives User social security numbers in an encrypted format so that the actual number is unknown to Modio during the regular course of business. However, in the future, in order to accommodate changes to Modio's payment structure, as well as to facilitate User requests of Modio to renew User DEA licenses on their behalf, Modio may request social security numbers, which must be fully visible to the Company and any third parties that require the data to fulfill license renewal procedures. Users will voluntarily elect to have Modio perform the renewal on the Users' behalf, so such disclosure of visible social security number is entirely voluntary. At such time as visible social security numbers are required, and before submission by the User, Modio will make the User aware that the information they are about to provide will be visible to the Company. At all times, Modio takes all reasonable measures to protect and maintain the security of content uploaded by Users (as defined in the Company Terms of Service), including social security numbers. However, Modio takes no responsibility for the protection measures of third parties with whom Modio deals. Users agree to waive Modio's responsibility for the treatment of content uploaded by User by such third parties.
Modio Health uses the data it collects to match doctors with hospitals. Specifically, if the doctor accepts the connection, then Modio Health will submit the doctor's information to the hospital so as to facilitate the best relationship possible between the matched parties. When a doctor lists his/her profile as “Active,” his/her user profile will become searchable by hospitals, medical groups and medical facilities and their representatives who subscribe to Modio Health's services. Modio Health also uses the data it collects to match doctors to other partner opportunities, such as finance partners and education partners. Again, if there is a match, Modio Health will submit the doctor's information to the partner so as to facilitate the best relationship possible between the matched parties.
Additionally, Modio Health uses the data it collects to perform background checks on its participants in order to ensure that the highest quality professionals participate on Modio Health's platform. Modio Health uses the data it collects for re-marketing purposes via email, and for important notifications and alerts to its users via email and SMS text message. Modio Health may send you alerts, invitations, reminders, notifications, promotions, and other messages by email to the email address you provided at the time of registration. At any time, you may disable (or “unsubscribe”) this email notification function within your User Settings.
Modio Health also collects and integrates data from third-party providers through licensing agreements. These third-party providers provide data on healthcare facilities of interest to the Users of the Modio Health Service. Third-party providers that generate data for the Company include the DEA, the state(s) in which the Company operates, ARDMS for certification data, and other government agencies. This data is made available to Users, including Coordinators, for use at their discretion, including alteration of the data to fit particular user needs. Modio Health makes no claims regarding the accuracy of the data it collects through third-party providers. Modio Health acts merely as a passive sharer of the data uploaded to the Service. Again, User hereby releases Modio Health from all liability whatsoever for damages of any kind resulting from the misuse of the data, and any other content, posted by Users on the Modio Service. Modio Health has no control whatsoever over the use by users of content uploaded to its Service by Users. Modio Health does not condone the misuse of data, or any other content, uploaded to its Service.
No matter what method we use to collect information and no matter how we use that information, we will only collect the information deemed reasonably necessary to fulfill your online requests and our legitimate business objectives.
Modio Health may generate and store aggregations of data from large pools of users. Such aggregation does not contain personally identifiable information.Modio Health uses this aggregate data to generate useful, comparative analytics and thereby improve Company services. We may publish the analytics publicly, and share them with the users of Company services. Further, Modio Health reserves the right to target users using this aggregate data for purposes of advertisement within the Company platform. By using Company services, you agree to the collection, usage and storing of aggregate data.
It is the policy of Modio Health to never sell personally identifiable data gathered from individual users.
From time to time, we may employ and share your personal information with vendors who use it solely to provide support for the internal operations of our website (e.g., technical support and network delivery). This personal information is not sold to these entities.They will not use your personally identifiable information for any other purpose, and have agreed to maintain the confidentiality, security, and integrity of the personal information they obtain from us.
Modio Health reserves the right to share your personally identifiable information with our parent or affiliated companies. Further, Modio Health may sell, transfer or otherwise disclose user information, including personally identifiable information, in connection with a corporate merger, consolidation, the sale of substantially all assets, or other fundamental corporate change. We may disclose your personal information in the good faith belief that we are required to do so by law or to comply with legal processes, respond to any claims or protect the rights, property, or personal safety of Modio Health staff or the public.
When you are using the Modio Health website, there may be advertisements, placed by us or a third party. Modio Health or a third party may place cookies and/or use web beacons, which may be used to identify some of your preferences .. We do not control the use of such technology by third parties, the information they collect, or how they use such information. Modio Health does not disclose your personally identifiable information to third parties serving ads or other content on our website. The ads we display are more effective when they are shown to users who are likely to be interested in the product or service advertised. For this reason, we may use the data we collect and receive to help us choose which ads to show to users.
How Does Modio Health Respond to Data Breaches
Modio Health has implemented and maintains a program for managing unauthorized disclosure or exposure of third-party data stored by or accessible through the Services (“Data Breaches”). In the event of a Data Breach, or in the event that Modio Health suspects a Data Breach, Modio Health shall (i) promptly notify any possibly affected Healthcare Organizations or Service Providers and (ii) cooperate with Healthcare Organizations or Service Providers and law enforcement agencies, where applicable, to investigate and resolve the Data Breach, including without limitation by providing reasonable assistance to Healthcare Organizations or Service Providers in notifying injured third parties.
If you wish to review, update, or delete any personal information that we may have collected about you, please contact us via email at email@example.com.
At any time, User may elect to remove from the User's profile any content that User has uploaded. Further, User may opt out as a registered User of the Modio Service. Modio will honor all such requests.
COMMERICAL AND NON-COMMERICAL COMMUNICATION
Ensuring the confidentiality, integrity, and availability of data is of the utmost importance to Modio Health, as is maintaining our customers trust and confidence. Modio Health uses Amazon Web Services (“AWS”) to store the data it collects. Modio Health leverage AWS security features and best practices to design a secure environment. Modio Health encrypts personal and business data in the AWS cloud, and publishes backup and redundancy procedures for services so we can protect the data collected and keep the platform running. Modio Health does not own or operate AWS. Modio Health does not make any representations whatsoever regarding AWS practices or procedures. Accordingly, Modio Health is not responsible whatsoever for the practices of AWS, or for any damages whatsoever to Users arising from AWS practices. Users are encouraged to familiarize themselves with AWS practices and procedures.
The Internet is not a 100% secure medium. Although we use reasonable efforts to protect information, the potential of somebody breaching our security measures does exist.
If you have questions or concerns regarding this policy or wish to request access to and receive information about the personal information we maintain about you (note please that the right to access personal information may be limited in some circumstances), update and correct inaccuracies in your personal information, have the information blocked or deleted, as appropriate, or oppose (in case of legitimate reasons) the processing carried out with respect to your personal information, you can contact us via the information below. We will respond to all access requests within 30 days. You can contact us by emailing firstname.lastname@example.org, calling 1-844-696-6346 or writing to us at ModioHealth.com, Attn: Modio Health Privacy, 555 Sutter Street, Suite 302, San Francisco, CA 94102.
Official correspondence must be sent via postal mail to:
Attn: Modio Health
555 Sutter Street, Suite 302
San Francisco, CA 94102
YOUR CALIFORNIA PRIVACY RIGHTS
Modio Health welcomes residents of the State of California to use its Services, and complies with the California Business and Professions Code §§ 22575-22579. If you are a California resident you may request certain information regarding our disclosure of personal information to any third parties for their direct marketing purposes. Please send a written request to the address above.