We’re Here to Help

Welcome to the Modio Health Training & Support Center

Here you’ll find Help Guides, Training Videos, and Support information to assist providers, coordinators, and recruiters. Continue to check this page for additional training and support resources. If you can’t find what you need, please feel free to contact us.

OneView Browser Compatibility

• • Recommend: Chrome, Safari, and Firefox
  • Not Recommended: Internet Explorer or Microsoft Edge

Help Guides

OneView V2

• OneView V2 Resource & Announcements

Coordinators

• Tip Guide: Coordinators Quick Guide – OneView101 Overview
• Tip Guide: Add New Provider Experience — NEW!
• Tip Guide: USDOJ DEA Guide — NEW!
• Tip Guide: Copy Feature — NEW!
• Tip Guide: Master Records vs FAC Profiles vs OneView Teams 
• Tip Guide: Forms: Requesting New Forms
• Tip Guide: Forms: Using Forms
• Tip Guide: Facility Management 
• Tip Guide: Logins
• Tip Guide: Read Only – Getting Started for Coordinators
• Tip Guide: Documents
• Tip Guide: Documents Types & Permission Guide
• Tip Guide: Tasks
• Tip Guide: Tracking
• Tip Guide: Provider Onboarding 
• Tip Guide: Inactive/Active Providers
• Tip Guide: CME
• Tip Guide: Facility Profile Management 
• Tip Guide: OIG Alias Enhancement  
• Tip Guide: OIG Monitoring
• Tip Guide: NURSYS
• Tip Guide: Notes
• Tip Guide: FSMB
• Tip Guide: SAM
• Tip Guide: Okta

Additional Resources:

• OneView® – Form Mapping – QA Sheet Composites
• Forms – Frequently Asked Questions
• Implementation & Onboarding Steps
• Modio Full Service Credentialing – New Form Request

Providers

• Tip Guide: CME
• Tip Guide: Provider’s Guide to Onboarding

Training Videos

Providers

• OneView Providers: Onboarding Overview
• OneView Providers: Creating your Account
• OneView Providers: Logging into OneView
• OneView Providers: Changing Your Password
• OneView Providers: Managing Documents
• OneView Providers: Managing Logins
• OneView Providers: Viewing State Licenses
• OneView Providers: Viewing DEA Licenses